Remote Assistance allows our support team to connect to your computer over the Internet. This allows us to view your computer screen, and use your keyboard and mouse to troubleshoot any issues you may be experiencing.
- 1Click on the "Connect" button.
- 2Click on "Run" in the following pop-up window.
- 3Click on "Run" in the second pop-up window.
- 4Contact us and provide our representative with the ID number which is displayed in the Remote Support window.